End User Education

The End User Solutions Team has a number of specialist resources with extensive knowledge and varied experience working with customers to deliver successful education and training programs. Our team will work with you to ensure the approach, plan and execution of your program is effectively rolled out to your end user base. Our resources have experience of SAP implementations across many industry sectors in both the private and public sector, as well as national and multi-national rollouts.

Two key roles in our education consulting practice include our Education Strategy Consultants and Education Project Managers. Here are some examples of the typical activities they would get involved in on your training program.

Education Strategy Consultant typical duties include:

• Designing an enduring education and training approach to support your SAP implementation, integrating with your organizations overarching learning and development principles
  
• Outlining how education systems and tools can support and add value to your education program
  
• Proposing a training team model, including recommended development and innovative delivery approaches
  
• Undertaking a training needs analysis to identify the scope and impact of processes, functionality, roles, and user base in order to calculate the resources required to execute the deliverables
  
• Integrating education and training effectively with program level organizational change and communication activities
  
• Designing and recommending effective evaluation and assessment processes
  
• Undertaking education analysis, reviews and quality assurance for ‘business as usual’ requirements and at various stages in a project lifecycle (i.e. design, build, implementation, post go-live, benefit realization)
  
• Recommend and implement best practice health checks to increase operational performance through optimization of user performance in end-to-end business processes
  
• Transferring skills and/or mentoring clients and partners to implement new solutions or improve existing proficiencies
  
  

Education Project Management typical duties include:

• Provision of day to day management of the training team resources during mobilization, training material development and delivery phases
• Managing the design and production of training templates
  
• Tools implementation and management, standards and templates guidance and management, technical support and knowledge transfer of tools expertise the customer
  
• Undertaking project management activities including developing a detailed project plan
  
• Ensuring that all work is aligned the overall project goals
  
• Providing status reporting to you, the customer and SAP management
  
• Managing changes to the project quality requirements, schedule and development tools and processes
  
• Undertaking training issue management and escalation, risk management and mitigation and change control
  
• Focusing on rigorous adherence to the agreed methodology and consistent application of the material development standards
  
• Manages the handover of knowledge transfer, training materials, tools and templates to business as usual training team
  
• Whilst these are the typical duties, SAP Education appreciates that there is no such thing as a standard project. The nature of what we do isn’t typical and our customers are not standard! We work with each customer to define responsibilities so that our solution best fits your organization.
  
  

Why choose 3V Solutions SAP's End User Solution Team...
The key to our success is a combination of following our eight step methodology, the guiding principles we use in our training approach and our talented resources.

Our approach is very holistic and geared towards success. We have successfully built our EUT methodology around robust, industry recognized, learning principles and ensure that our approach is centered on, and flexible to, the customer's needs.

Additionally, we agree controls and check-points with customers which ensure our training program reacts quickly to the ups and downs of project life. This provides project management and the business with confidence that the training will remain on track and be successful.

SAP training is one of our main focuses, we deliver more training than any other provider and we are dedicated to ensuring our customer success whilst protecting the SAP brand. By acquiring the services of 3V Solution‘s SAP education to support your EUT you can be confident that we will deliver a cost effective, professional and successful service.